All our items are handmade to order and they are painted to a very high standard so generally orders take between 7-10 days from receipt of payment. At quieter times orders will be despatched more quickly but at busy times such as Mother’s day, Easter, Father’s day and Christmas orders may take longer. We will keep you informed of delivery times. If you require your order urgently then please let us know in the notes section as we do try our best to get you your items for special occasions.
Each item is hand painted and personalised with your details so unfortunately we cannot accept returns. If the item is however damaged during transit and you can photograph the damage we will issue a full refund or send a replacement.
Please note that we will post to the address(es) specified during ordering. If this is incorrect or you would like us to post elsewhere then please let us know as soon as possible!